DOCOMO PACIFIC Strengthens Commitment to the CNMI with New Saipan Call Center

Gualo Rai, Saipan (September 05, 2024) — DOCOMO PACIFIC, the regional leader in innovation, telecommunications, and entertainment, is proud to announce the establishment of its new call center in Saipan, a significant expansion of its operations in the CNMI.

Over the past months, the DOCOMO PACIFIC team has been working hard to launch a new dedicated call center in Saipan. Through this center, our CNMI customers can now connect directly with the same friendly associates they've come to know and trust in our stores. In addition, we also expanded our CNMI workforce in the Technology, Finance, Human Resources, and Enterprise divisions. We sincerely thank the Hyatt Regency Saipan and the Department of Labor for organizing the June job fair, which introduced us to many of our new team members.

"I firmly believe that our people are our greatest assets. This investment is a testament to our deep commitment to enhancing the lives of our employees, loyal customers, and the communities we serve. We share this accomplishment with our community and look forward to sharing more opportunities and enhancements to bring us closer to bringing tomorrow's islands to the CNMI.”

Christine Baleto, President & CEO, DOCOMO PACIFIC

We look forward to serving you. Our DOCOMO PACIFIC CNMI Call Center operational hours remain the same:

 

  • Tech support is available 24/7
  • Customer Care: Monday to Saturday from 8am – 5pm
  • +1 (670) 488-CARE (2273)

 

 

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DOCOMO PACIFIC’s new Saipan Call Center Ribbon Cutting Ceremony

 

In Photo (from left): Verna Sablan, Call Center Supervisor, DOCOMO PACIFIC; Connie Cruz, Vice President of Customer Service Operations, DOCOMO PACIFIC; Edith Guerrero, Senate President; Christine Baleto, President & CEO, DOCOMO PACIFIC; David Apatang, Lt. Governor, Northern Marianas Islands; Pauline Johnson, General Manager, DOCOMO PACIFIC; and Edmund Villagomez, Speaker of the House.

About DOCOMO PACIFIC 

DOCOMO PACIFIC, the largest quad-play provider in the Marianas, is a wholly owned subsidiary of NTT DOCOMO, Japan’s leading mobile operator. We offer award-winning Mobile, Online, Entertainment, and Telephone services, including up to 300 Mbps internet speeds, 5G LTE, and the dTV+ app. Our enterprise solutions also include managed services, FirstNet for first responders, MaxTrack Fleet Tracking, Unified Communications 365, and various carrier services. Serving residential, enterprise, government, military, and first responders, we are committed to making life "Better Together." Learn more at www.docomopacific.com.

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